Company Information

Registered Name: C W Motorcycles Limited

Company Registered Number: 4126821

Place of Registration: England and Wales

Registered Office Address: Unit 11 Great Western Industrial, Estate, Dorchester, Dorset, DT1 1RD

VAT Number: 768 5860 70

Email Address: sales@cwmotorcycles.co.uk

FCA Status Disclosure: CW Motorcycles Ltd is authorised and regulated by the Financial Conduct Authority (670198) for regulated consumer credit activities.

Financial Services

About our financial services

The Financial Conduct Authority The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

Treating Customers Fairly

Our business is committed to treating our customers fairly and ensuring our products and services are suitable for their needs. Treating Customers Fairly (TCF) is a core part of our culture and philosophy and you can review our commitment to it by asking for a copy of our TCF policy statement.

Whose Products do we offer?

We can introduce you to a limited number of lenders who may be able to finance your purchase. We will only introduce you to these lenders.

Other Finance Facilities

You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations and details of their products by researching on the high street, in the media and online.

What will you have to pay for this service?

You will not make any payment to us for any introductions we make to finance providers regarding finance facilities to fund your purchase. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You can request us to disclose the amount of any commission received from a Lender.

Who regulates us?

C W Motorcycles Limited’s is authorised and regulated by the Financial Conduct Authority. C W Motorcycles Limited’s FCA registration number is 670198 and its address is Great Western Industrial Centre Dorchester Dorset DT1 1RD

What to do if you have a complaint

If you wish to register a complaint, please contact us:

In writing: Write to Great Western Industrial Centre Dorchester Dorset DT1 1RD

By telephone: 01305 269370

By email: dave@cwmotorcycles.co.uk

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process.

Confidentiality and Data Protection

Your information will only be disclosed to 3rd parties in the normal course of arranging and administering any services you request us to provide. This may include sharing your information with credit reference agencies and other companies for use in credit decisions and fraud prevention. For full details of where your information will be sent, and the purpose for doing so, or to cancel your consent for the processing of your personal data, please contact us in writing or talk to your Sales Adviser.

CW Motorcycles Ltd is authorised and regulated by the Financial Conduct Authority. We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financialombudsman.org.uk.